I’m pretty sure lots of gamers out there would hate me. I moved to a metro area, applied to GameStop on a whim, and I got a call almost immediately. Some people put in massive amounts of effort to try to land this gaming job, only to come up empty-handed.
I’ve always been good at landing interviews and jobs, so I’ll attribute my success to this fact. If you’re pining for a job as a game advisor, consider taking this advice to heart.
First thing is first, though.
Filling out the GameStop Application
(download the GameStop job application here)
This sucker is no different from any other mall store application. This is a paper application that you will need to hand over in person. You will fill out your personal information, your education background, etc.
However, there are a few areas you should pay special attention to. The first is your work history. Think about what a GameStop manager is looking for in an employee. They want someone who is:
- Hard working
- Has experience in sales and can sell, sell, sell.
- Has worked with customers
Even though you may think that summer at Taco Bell is just filler on your application, use the “Job Responsibilities” section to sell yourself. Describe how you maintained excellent customer service. Highlight the fact that you always followed the upsell procedures. Don’t just write “Cleaned dishes, mopped floors, took orders.” Use the right words to make every “Job Responsibilities” entry a sign that says “I’m experienced! I’m qualified!”
The second section asks you about your experience with games. This section is tiny, so you won’t be able to write much. Don’t use this section to write about how many achievements or trophies you have. Use it to write about what platforms you have experience with. Be sure to highlight any equipment or consoles you know GameStop sells (this includes iPods).
Turning your GameStop application in
While you may think that handing your application over to any old schmo while wearing your gym shorts is a proper step to take, you’re wrong. I always turn in applications in hopes that I can land an interview on the spot. Show up in interview clothes (khakis, black pants, nice shirt, etc.)
Ask if the manager is available. Talking to the manager will let you know if he/she is currently hiring, and it will also help the manager put a face with a name. Managers sift through dozens, if not hundreds of applications, and anything you do to make their job easier will help.
In my case, the manager told me he would be hiring in a few weeks and that he would go through the applications then. I asked if I should call back or let him call me, and he advised me to call if I hadn’t heard from him.
GameStop Job Interview Tips
During your interview at GameStop, the manager will ask you some standard questions. Here are some questions you might expect at a GameStop interview:
- What do you know about GameStop?
- What is your experience with video games?
- Why do you want to work at GameStop?
- What would you say to a customer to sell a PowerUp Rewards card?
- What would you do if five customers needed help at once?
- What would you do if you saw a manager/employee stealing?
- What are your strengths/weaknesses?
- What has been your most challenging/rewarding customer service experience?
All of these questions have something in common. They want to hire someone who has done research on the company and has good problem solving skills. The best employee is the one who can think on his or her feet and knows how to resolve situations. Think about what type of situations arise during a GameStop employee’s typical work day. While some customers may be easygoing fellow gamers, some will be more difficult. You will run into:
- Unsupervised children
- Parents who are completely clueless about video games
- Angry customers
- Secret shoppers
Doing well in any interview takes research and preparation. Even doing a fair amount of preparation will likely put you miles ahead of other applicants who stroll into an interview thinking they will be talking about gaming achievements.
GameStop sales advisors and keyholders can expect to make a pretty low salary. While some employees are hired on at minimum wage, other hires with more experience or advancement potential may get a bit more than minimum. The average hourly wage ranges from $7.50 to $9.75.
If you really want to work at GameStop, follow these tips to drastically increase your chances of getting the job. If you happen to know someone that works at GameStop, ask some more questions to prepare even further for a potential interview. The more knowledgeable and confident you are, the more likely you are to get the job.